December 20, 2021
6 tips to Grow Your Construction Business
By Rachel Conceiao
Covid has been a dramatic factor in construction, but according to economists
construction spending is on the rise dramatically, and it doesn’t seem like covid will be slowing it down. After
interviewing several successful general contractors their consensus was that there is ample opportunity for
growth in the private and government sectors. Here are six ways they said were imperative to growing your
construction business.
Tip Number 1: Stay on Schedule
This is one of the most important tips when growing your
business as consistency is key. When projects are completed effectively and on their respected schedule trust is
built between the contractor and their client. Building trust with clients is important as trust with potential
clients can lead to securing new projects.
This is one of the most important tips when growing your
business as consistency is key. When projects are completed effectively and on their respected schedule trust is
built between the contractor and their client. Building trust with clients is important as trust with potential
clients can lead to securing new projects.
What You Can do to Stick to your Schedule
- Make sure your trades know your committed schedule.
- Ensure your own project staff know the committed schedule and know the importance
of finishing on time.
- Ensure all project stakeholders know the importance of timely communications.
(Stakeholders include the client and all the consultants).
- Start communications with Authorities very early so that they know the importance
of timely permits, approvals and inspections.
- Start the commissioning process at the beginning of the project so that all trades
understand the process and become committed.Ensure your staff and all trades have the material and equipment
they need.
The delivery schedule must be reviewed on a weekly basis to ensure changes can be
accommodated.
Tip Number 2: Communication is Key
Doing your best to stick to your schedule is important but unforeseen problems can
always happen, and in those situations how you communicate with clients and other stakeholders will make or
break a project.
Being able to properly communicate the issue, remain clear and concise during
negotiations, and provide reasonable claims should anything go wrong, are all vital in succeeding in the
industry. Beyond the unexpected, it never hurts to remain in constant communication with the project owner,
subcontractors, and any other parties involved.
We Strongly Suggest Making Sure You:
- Establish regular meetings with the Owner and Architect and review
schedules.
- Create a list of documents to review at all Owner/Architect meetings such as list
of shop drawings, list of RFIs (Request for Information), Change Notices, Change Orders, material sample
submissions, and status of mockups.
- Establish a two-week look ahead schedule with trade foremen to achieve trade
engagement and commitment.
Tip Number 3: Maintain a Growth Mindset
Maintaining a growth mindset is crucial if you want to succeed in construction. To
grow as a company each project should be an opportunity to learn what is working and what isn’t so you can
adjust accordingly. Any issues that came up should be addressed and any successes should be noted for
future reference. If you didn’t learn something new from a project, you didn’t look hard enough.
Some Questions to ask Yourself When Reviewing a
Project:
- Was the project completed on time? If not, what caused the delays? What earlier
actions could have prevented the delays?
- Were the stakeholders advised that their actions were causing delays? Did we make
use of all the notice provisions in the contract?
- Did we advise the trades soon enough to mobilize on site and prepare to start
their scope work?
- Did we have the site prepared to enable the trades to begin their work when
required according to the schedule?
- Did we carry out the required safety procedures? Could we have prevented the
injuries that occurred?
- Could we have managed the progress of the work more efficiently?
- Did we manage all Change Orders efficiently?
- Did we manage the close out and commissioning procedures efficiently?
- Did we manage the client and consultants fairly? Did we improve our relationships
with the client and consultants?
- Would the project have succeeded better if we would have used BIM?
- Would the close out procedure been more efficient if we would have used readily
available software to manage the process?
It is also equally as helpful to be keeping up with the latest technological
trends. While it is a lot of work to incorporate new tech into your existing workflow, there are many tools that
would drastically improve efficiency and increase your returns.
Tip Number 4: Read Your Contracts!
Contracts are probably the most important part of any job as they dictate all the
steps along the way. They frequently favor the project owner, therefore thoroughly reviewing the contract every
single time is a must. It’s particularly important to read through the clauses as they are often what could make
a contract undesirable.
Tip Number 5: Choose your Subcontractors Carefully
Your project will only run smoothly if subcontractors hold up their end of the
bargain. The last thing you want are subcontractors producing less than desirable results that are then
attributed to your quality of work.
Ensuring every party involved can get the job done to your standards
is a must. While this does become much easier with experience, a subcontractor’s price is usually a good
indicator of performance, and while lower prices are tempting, you should always remember that prices are
usually low for a reason, and you get what you pay for.
How to select good subcontractors:
- The subcontractor has reviewed all the bid documents and understands the scope,
schedule, project constraints, site logistics.
- The subcontractor has qualified supervisory and management staff with relevant
experience.
- The subcontractor has submitted a bid that complies with the bid
documents.
- They can provide the required insurance and bonding requirements.
- The subcontractor has sufficient manpower to complete the self-performed
work.
- They have a safety policy.
How to select good subcontractors:
Choosing a price is important. Deciding what you can produce is difficult but
pricing your service fairly is a way to maintain growth, so you should ensure that your bids aren’t too low. In
fact, one prominent insurer noticed a consistent trend where the majority of contractor defaults came from
contractors whose bid was 5%+ less than the second lowest bidder.
Despite a lower price certainly being
more appealing to all project owners, especially the government, you need to be reasonable with your bids. It is
crucial that you study the scope of the project very thoroughly. The cost estimate must accurately reflect the
entire scope of the project. It should ensure that appropriate costs are included either by the relevant
subcontractor, or line items carried in the GC’s cost estimate to cover scope gaps. If the estimator has not
included cost for scope gaps, the process of awarding the trade contracts upon winning a contract will be very
painful, since there is not enough money to cover the entire scope of work.
While having a slightly less
competitive bid is not favorable, especially when first starting off, it is much worse being unable to complete
a project within your contract price.
There are a handful of clauses to lookout for:
Liquidated damage clause: The purpose of a liquidated damage clause is to encourage contractors to complete projects
within a specified time by charging them a ‘liquidated damages fee’ should they be late. If the project deadline
is closer than you suspect would be enough time to finish the project and the liquidated damages fee is very
high, you may want to think twice before taking on the job.
Indemnification clause:
Indemnification clauses are used to manage risk by offloading it from one party to another; Project Owner to
General Contractor, for example. This clause essentially states that any third-party claims made against project
owners will be covered by the general contractor. This clause becomes problematic if the general contractor is
required to assume unlimited risk as it can cause very high costs should something go wrong.
Notice
Provisions: Notice clauses establish the number of days a general contractor has to respond to a change notice.
It’s important to ensure the number of days given is reasonable as larger changes may require more time to
address.
Remember, the best project you never won is the one with a bad contract!
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